Better Hearing Aids
Privacy Policy:
At Better Hearing Aids, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you visit our website, place an order, or otherwise interact with us online.
Information we collect
We may collect the following types of information when you use our website:
Contact details such as your name, email address, phone number, and shipping/billing addresses.
Order and payment information (such as items purchased, order total, and payment method). Payment details are processed securely by our third-party payment processor and are not stored in full on our servers.
Technical data such as your IP address, browser type, device information, and pages you visit, collected through cookies and similar technologies.
Any information you voluntarily provide when contacting us (for example, through contact forms, email, or customer support).
How we use your information
We use your information to:
Process and fulfill your orders, including payment, shipping, and order confirmations.
Communicate with you about your purchases, account, and customer support requests.
Improve our website, products, and services, and analyze how visitors use our site.
Send you marketing emails or newsletters (only if you have opted in), with the option to unsubscribe at any time.
Comply with legal obligations, prevent fraud, and protect the security and integrity of our website.
Cookies and tracking technologies
Our website may use cookies and similar technologies to enhance your browsing experience, remember your preferences, and help us understand website traffic and usage patterns. You can adjust your browser settings to refuse cookies or alert you when cookies are being sent, but some parts of the site may not function properly if cookies are disabled.
How we share your information
We do not sell your personal information. We may share your information with:
Service providers who help us operate our business, such as payment processors, shipping carriers, email service providers, and website hosting companies.
Professional advisers (such as auditors or legal counsel) when reasonably necessary.
Government authorities or other third parties when required by law, to respond to legal requests, or to protect our rights, property, or safety.
These third parties are only given access to the information necessary to perform their services and are expected to protect your information in accordance with applicable privacy laws.
Data security and retention
We use reasonable technical and organizational measures to help protect your personal information from unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
Your rights and choices
Depending on your location, you may have certain rights regarding your personal information, such as the right to access, correct, or delete your data, or to object to or restrict certain types of processing. You may also have the right to withdraw consent where we rely on consent for processing.
To exercise these rights or update your information, please contact us using the details provided below. We may need to verify your identity before responding to your request.
You can opt out of marketing emails at any time by clicking the “unsubscribe” link in our emails or by contacting us directly.
Third‑party links
Our website may contain links to third-party websites or services that are not controlled by Better Hearing Aids. We are not responsible for the privacy practices or content of these third-party sites, and we encourage you to review their privacy policies before providing any personal information.
Children’s privacy
Our website and services are not directed to children under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will take steps to delete it as soon as reasonably possible.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. The “Last updated” date at the top of this page indicates when this Privacy Policy was last revised. Your continued use of the website after any changes constitutes your acceptance of the updated policy.
Contact us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:
Better Hearing Aids
1-833-327-7766